Shipping policy

Order Processing

Orders placed before 12:00 CET on a business day are dispatched the same day. Orders placed later, over a weekend or on a public holiday are dispatched the next business day. Every piece goes through a quality check and is packed by hand before it ships.

Shipping Rates and Delivery Times

United States - $15 flat rate. FREE on orders over $100. Delivery 5-8 business days after dispatch via FedEx International, fully tracked.

European Union - EUR 10 flat rate. FREE on orders over EUR 100. Delivery 2-5 business days after dispatch.

United Kingdom, Switzerland, Norway, Australia and New Zealand - $20 flat rate. FREE on orders over $100. Delivery 5-8 business days after dispatch.

The free shipping threshold applies to your order subtotal after any discounts. Delivery times are estimates and begin once your order has been dispatched.

Where We Ship From

All orders ship from our studio in Poland, European Union.

Tracking

As soon as your package ships, you will receive an email with a tracking number so you can follow your order every step of the way.

Delays

During busy periods (holidays, sales) delivery may take slightly longer - we will always keep you updated on your order status.

Shipping Address

Please double-check your shipping address at checkout. We recommend an address where someone can receive the package. If you spot a mistake, email us right away and we will do our best to correct it before your order ships.

Questions?

Email us at hello@mussony.com - we are happy to help!